ExpressNets and Ruckus Wireless

Business Class Metro Wireless Services Available Now!

Top 5 Reasons your Business can benefit from using The Free Wi-Fi Services:

1. Offer your customers and employee's free no hassle Internet access inside your business or office.

2. Use Wireless as a back-up for your existing Internet Connection with no monthly charges, contracts or hidden fees.

3. Increase your bandwidth, reliability and speed to the Internet by combining Free  Wireless with your Internet connection.

4. Cut down on Phone Bills by using Free  Wireless to make phone calls using services such as Skype or Vonage.

5. Use Free  Wireless with Wireless Cameras for Security and Monitoring.

For common questions about the Google Wireless service visit: http://wifi.google.com/support/

Below are questions specifically relating to the Ruckus Wireless MetroFlex product:

What is a Wi-Fi modem and why do I need it?

A Wi-Fi modem is a special wireless receiver that allows users to better hear a Wi-Fi signal from indoors using special antenna technology and software. It is typically used to connect a single laptop or desktop computer.

But can’t I just use the Wi-Fi capabilities built into my laptop to access the Google Wifi network?

Yes you can. However the Wi-Fi capabilities within most laptops are typically low powered and aren’t well suited to receive faint signals or signals through obstacles like wall windows, trees and other obstructions. The Ruckus MetroFlex product was specifically designed to provide a reliable connection anywhere in the home and to automatically avoid Wi-Fi obstacles.

What kind of configuration or installation is needed for the Ruckus MetroFlex device?

There is a setup guide included and this device connects easily to the Google Wifi Free internet service. After powering the unit on, the only thing required by the user is to connect your laptop or desktop computer to the MetroFlex device using the Ethernet cable supplied with the unit, follow the setup guide and place the Ruckus with the rear of the of the device towards the Google Wifi Access Point.

What are the LEDs on the device and what are they supposed to tell me?

The lights on the front of the unit are to provide information about the status of the power, wireless connection, signal quality and connection to your computer.

What do I do if I can’t get it to work?

If you can’t get the unit to work below are three possible reasons:

1. the unit it too far away from a Google Wifi node that is broadcasting a signal

2. your computer is not configured to automatically have an IP address assigned by the network (see picture)

3. there could be another problem with the device and you should contact us for support.

Online support from Ruckus Wireless is readily available to remedy these problems. The best and most efficient way is to send an email describing your problem to: support@ruckuswireless.com.

What is the port or plug for on the back of the unit?

There are two plugs on the back of the MetroFlex unit: the left plug is for power and the right plug is an RJ-45 Ethernet jack. The Ethernet jack is used to connect the MetroFlex to a single laptop or desktop computer. If multiple computers are required to access the Internet over the wireless connection, you can connect a multi-port hub or switch that will allow numerous computers to share the free wireless connection.